Frequently Asked Questions
Everything you need to know about your Fuego, Inc. experience.
What is the typical shipping timeframe for Fuego, Inc. orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online Return Portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' via Klarna.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. Because our styles range from slim-fit to oversized, we recommend comparing these measurements against a similar garment you already own.
Are your materials sustainably sourced?
At Fuego, Inc., we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainable materials by 2026.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 30-minute window after checkout to request a cancellation or address change by contacting our support team.